Managing backpayments

The Problem

Sometimes when people are given a backpayment (e.g. benefits) - a chance customer client may use money in a way that risks health/tenancy etc

The Solution

Providing support to enable people to manage a backpayment in a positive and healthy way

Who It'll Help

Customers receiving backpayments of benefits

How It'll Help

It will reduce the risk to health be preventing misue of backpayment funds. It will help with debt reduction and reduce for the risk to customer's tenancy by reducing arrears.


Glyn Ashman, London Borough of Hackney