Sometimes when people are given a backpayment (e.g. benefits) - a chance customer client may use money in a way that risks health/tenancy etc
Providing support to enable people to manage a backpayment in a positive and healthy way
Customers receiving backpayments of benefits
It will reduce the risk to health be preventing misue of backpayment funds. It will help with debt reduction and reduce for the risk to customer's tenancy by reducing arrears.